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About ets

ets is a management consulting and professional development firm which provides innovative solutions to organizations in both the public and private sectors. Our clients include not for profits, local and state governments, and corporations of all sizes. ets partners with the Florida Governor's Sterling Council in the promotion and application of its Baldrige-based Performance Criteria for Organizational Excellence.

The ets Leaders
Maria Mogollon CEO and Chief Financial Officer
Robert H. "Bob" Seemer* President and COO
John Cowan Technology Advisor
The ets Team
Bruce Berger* Process Management and Six Sigma
Mike Braid* Six Sigma and Supply Chain Process Improvement
Phil Centonze* Process Management, Six Sigma and ISO
Jose Fernandez* Six Sigma, Baldrige and Sterling Processes
Anne Hansley* Lean, Lean Six Sigma, Construction, Environmental Remediation Processes
Dave Klater Assessments, Baldrige and Sterling Processes
Andrew Limburg Software and System Design
Hal Minot Financial Services, Marketing
Michael Johnston Leadership Development, Financial Services, Strategic Planning
Shelia Mosey Customer Service Manager
Steve Ritacco*,PMP® Business Intelligence, Organizational Assessments, and Strategic Planning
Andrea Young Webmaster and Online Support
* Certified Six Sigma Master Black Belt
Dino Lambros
Strategic Partners
Florida Sterling Council, Inc.
The Stephen Group
Client Results

Since 1990, clients have successfully employed our approaches and have received one Deming Prize, four Malcolm Baldrige National Quality Awards, and ten Florida Governor's Sterling Awards, including Brevard Public Schools and Florida's Division of Blind Services in 2007.


ets Clients

^ Private Sector

Amelia Island Plantation
American Express Travel
A.P. Moller-Maersk Shipping
Aruba Bank, Ltd.
Aubrey Daniels, Inc.
ATM Advisory Board
AT&T Network Cable Systems
AT&T Micro-electronics
AT&T Intellectual Properties
AT&T International
AT&T Bell Labs
AT&T Communications
AT&T Network Operations Group
AT&T Power Systems
AT&T Transmission Systems Business Unit
AT&T Universal Card
AT&T Wireless
Bank of America
Bausch & Lomb
Bell South
Boeing Co.
Chase Manhattan Auto Finance
Chase Manhattan Branch Banking
Chase Manhattan Credit Card Services
Chase Manhattan Mortgage
Chase Manhattan Personal Finance
Chevron Chemical Company
Chevron USA Products Company
COM 21
Condit Ford
Continuous Learning Group, Inc.
CorNet International, Ltd.
Dow Chemicals Canada
Duke Power Company
Eli Lilly & Co.
Emergent Group, Inc.
First Union National Bank
Florida Rock Industries
Florida Rock and Tank Lines
Florida Virtual School
Florists’ Mutual Insurance Company
Greenfield Associates
Harlequin Graphics
Home Gold
Hudson Tool and Die Company
Hunterdon Medical Center
Lebanon Agricorp
Lender’s Services Inc.
Lucent Technologies
MacAllister Machinery Company
Massachusetts Health Management Association
Merrill Lynch Americas
Merrill Lynch Credit Corp.
Merrill Lynch Group Employee Services
Merrill Lynch Private Client
Metropolitan Stevedore, Inc.
Mike Shad Ford
Niagra Mohawk
Nautilus Shipping
Oklahoma City Public Utilities
Pac Bell
Pacific Telesys
Rhodia S.A.
Rohm & Haas
Sealand Shipping
Sierra Pacific
Southern Co.
Sumter Electric
SunTrust Bank
Sprint / United
Symbol Technologies
Union 76
UtiliCorp / Black Hills Energy
Yoder Brothers

^ Public Sector

Bay - Arenac Great Start Collaborative (MI)
Brevard County Government (FL)
Brevard Public Schools (FL)
Burlington Public Schools (NJ)
Cherry Hill Public Schools (NJ)
City of Jacksonville (FL)
DeSoto County School District (FL)
Florida Agency for Health Care Administration
Florida Agency for Persons with Disabilities
Florida Bureau of Preparedness and Response
Florida Department of Business and Professional Regulation
Florida Department of Children and Families – Hospitals, Districts
Florida Department of Community Affairs
Florida Department of Education
Florida Department of Elder Affairs
Florida Department of Emergency Management
Florida Department of Health
Florida Department of Insurance
Florida Department of Juvenile Justice
Florida Department of Labor
Florida Department of the Lottery
Florida Department of Management Services
Florida Department of Revenue
Florida Department of Transportation
Florida Division of Blind Services
Florida Division of Emergency Preparedness
Florida Division of Vocational Rehabilitation
Junior League of Indian River (FL)
Kentucky Department of Education
Manatee County Government (FL)
Miami Dade County Health Department
Orange County Government (FL)
Ottawa Area Integrated School District (MI)
Pinellas County Schools (FL)
U.S. Air Force
U.S. Marines
U.S. Postal Service

^ Not-For-Profit Sector

Big Bend Community Based Care
Blind Services Foundation
Brevard Alzheimer's Foundation, Inc.
Broward WFD Board
Child Care Association of Brevard County, Inc.
Children's Services Council (Various)
Cocoa Beach Area Chamber of Commerce
Early Learning Coalition (FL)
Florida Association of School Administrators(FASA)
Florida Sterling Council
Kids Central, Inc.
MITRE Corporation
Ogelthorpe Award, Georgia
Partners for Children and Families
School Readiness Coalition (Various)
United Way (Various)
Voices for Florida’s Children

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